Arada terms and conditions

Website terms of use

Last updated 20/10/2026

1. General terms and conditions

This Website is owned and operated by Arada Developments LLC and its subsidiaries and affiliates (together, “Arada”, “we”, “us” or “our”). These Terms of Use, together with our Privacy Policy and any other notices or policies expressly incorporated by reference (together, the “Terms”), govern your access to and use of any Arada website, application, sales channel or digital service, and all content, functionality and services made available through them (together, the “Website”), whether you access the Website as a guest or registered user. By accessing or using the Website, or by clicking to accept or agree to these Terms where that option is made available, you acknowledge that you have read and agree to be bound by the Terms. If you do not agree, you must not access or use the Website. Where you enter into a reservation form, lease, sale and purchase agreement or other definitive agreement with Arada or any of its subsidiaries or affiliates in connection with a unit, plot, commercial premises or project (a “Definitive Agreement”), that Definitive Agreement will govern the relevant transaction and will prevail over these Terms to the extent of any inconsistency. In these Terms, “you” means any person who accesses or uses the Website.

2. Using our services

2.1 Use our services lawfully and respectfully. We may refuse or end service where your use of our services breaks the law, harms others, or otherwise breaches these Terms.

2.2 We may change, suspend or withdraw all or any part of the Website without notice and, to the extent permitted by law, are not liable for any resulting unavailability. We may also restrict access to the Website. You are responsible for arranging your access and ensuring that anyone using your internet connection complies with these Terms.

2.3 You must be at least 18 years old to register, submit a transaction-related enquiry or use any service requiring legal capacity.

2.4 Keep your account details and password confidential. Tell us promptly if you suspect unauthorised access.

2.5 You must not disrupt the Website, introduce harmful code, scrape content, or attempt unauthorised access.

3. Information we provide

3.1 The content of the Website is provided for general information and use only and may be changed, updated or removed without notice.

3.2 Images, computer-generated renderings, videos, models, master plans and floor plans are illustrative and indicative only. They are not to scale, may include optional features or furnishings that are not included, and do not form part of any contract.

3.3 The property details, drawings and plans shown on the Website are provisional and indicative only. Arada may make reasonable additions, alterations, modifications, corrections, amendments or deletions to any layout plan, building plan or floor plan where necessary for design, technical or construction reasons or as required by a competent authority. Any purchase remains subject to the terms of the relevant Definitive Agreement, and nothing in these Terms excludes or limits any rights or remedies that cannot lawfully be excluded or limited.

3.4 Nothing on the Website constitutes an offer, invitation to treat or binding commitment by Arada. This includes responses from our chatbots and automated messaging services (including WhatsApp), which are for general information only. No contract shall arise unless and until a sale and purchase agreement, reservation form or other Definitive Agreement is duly executed by Arada and, where required, registered with the competent real estate regulatory authority.

3.5 Any area measurements are approximate. The final area, specification and price of any unit will be as stated in the relevant Definitive Agreement.

3.6 You should make your own independent enquiries and obtain appropriate legal, financial and tax advice before entering into any transaction.

3.7 Arada does not appoint any agent or broker through the Website. Third-party brokers are independent of Arada and are not authorised to make representations or bind Arada, save as expressly agreed in writing.

3.8 If you access the Website outside the UAE, you are responsible for complying with local law.

4. Prices and payments

Prices, availability, payment plans, completion dates and offers can change without notice until a binding Definitive Agreement is signed. Payments must be made on time, in the currency and by the method set out in the Definitive Agreement. Late payment can lead to charges, suspension of services or other remedies under the Definitive Agreement and applicable law. Taxes and government fees apply where the law requires them.

5. Bookings and reservations

A reservation does not create a final sale or lease. Any sale or lease is confirmed only when the relevant Definitive Agreement is signed and the required payment is received. Reservation terms, including any refund or forfeiture, are set out in the reservation form.

6. Enquiries and registrations of interest

6.1 Submitting an enquiry or registration of interest does not reserve a unit, create any priority right, or oblige Arada or you to enter into any transaction.

6.2 You warrant that all information you provide is accurate, complete and current, and that you are authorised to provide any personal data relating to third parties that you submit.

6.3 No payment should be made through the Website or to any individual on the basis of content on the Website unless made to an official Arada bank account or escrow account specified in a duly executed Definitive Agreement. Arada will never request payment by personal message or to a personal account.

7. Intellectual property

7.1 The Arada name, logo, brand, project names, designs, content and materials belong to us or our licensors.

7.2 You may view and print content for your personal, non-commercial reference only. You must not copy, reproduce, modify, distribute, publish, frame or create derivative works from any content, or use any Arada name, logo or trademark, without our prior written consent.

7.3 You must not link to the Website without our prior written consent.

7.4 By submitting any information, enquiry, registration of interest, comment or other material through the Website (a “User Submission”), you grant Arada the right to use, reproduce and adapt it to operate the Website, respond to you and, where applicable, publish or market the User Submission in accordance with Clause 7.6 and our Privacy Policy.

7.5 Arada may, but is not required to, edit, display or remove any User Submission from the Website or its marketing channels.

7.7 Except for personal data handled under our Privacy Policy, User Submissions are not confidential and may not be returned.

7.8 You are responsible for your User Submissions and warrant that they comply with applicable law and third-party terms and do not infringe any third-party rights.

8. Third parties

8.1 Our services may link to or include third-party websites, content, contractors and partners. Third-party views and materials are their own and are not endorsed by Arada unless expressly stated. We are not responsible for them except to the extent required by applicable law.

9. Disclaimer of warranties

9.1 To the fullest extent permitted by law, the Website and content are provided on an “as is” and “as available” basis without any representation or warranty, express or implied, including as to accuracy, completeness, fitness for a particular purpose, non-infringement or that the Website will be secure or error-free.

9.2 You rely on and use the Website and its content at your own risk and are responsible for confirming that they meet your requirements.

10. Our responsibility

10.1 We are responsible for what the law and any applicable Definitive Agreement say we are. Beyond that, and as far as the law allows, we are not liable for indirect or consequential loss, loss of profit, or delays and failures caused by events outside our reasonable control, such as government action, natural events, supply disruption or public health measures.

10.2 You will indemnify Arada and its affiliates against third-party claims and reasonable costs arising from your unlawful use of the Website or breach of these Terms.

11. General legal terms

11.1 A delay or failure to enforce a right is not a waiver of that right.

11.2 If any provision is invalid or unenforceable, the remaining provisions will continue in effect.

11.3 These Terms, the Privacy Policy and any applicable Definitive Agreement form the entire agreement relating to your use of the Website and the relevant transaction.

11.4 These Terms may be made available in Arabic and English. In the event of any conflict, inconsistency or discrepancy between the Arabic and English versions, the Arabic version shall prevail.

12. Changes to these terms

We may revise and update these Terms from time to time in our sole discretion by publishing the revised version on the Website. Unless otherwise stated, all changes are effective immediately upon posting and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of the changes. You should check this page from time to time to ensure that you are aware of any changes, as they are binding on you.

13. Governing law

These Terms, the Website and any dispute or claim arising from or relating to them, including any non-contractual dispute or claim, are governed by the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates. The courts of Dubai have exclusive jurisdiction over any such dispute or claim. Nothing in this clause limits any mandatory consumer rights you have under the laws of your country of residence. Arada may, however, bring proceedings against you in the courts of your country of residence or any other court of competent jurisdiction.

14. Contact us

For questions or complaints, contact us through the contact details published on the Website or at [email protected]